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Contacting us online:

If you have a NON-URGENT query, you can contact the practice online between 08:00 and 18:30 on our working days. Your request will usually be reviewed within 24 working hours. You will then either receive a response or if an appointment is needed, this will then be arranged within the following two weeks. 

If you would prefer a specific clinician, please state who when completing the online consultation.

You may have to wait longer if you require a specific clinician.

If you require a member of our staff to be present as a chaperone for any arranged consultation, please indicate this when completing the online consultation so we can arrange it in advance. 

Pharmacies:

For common conditions, you could consult a community pharmacy.

As qualified healthcare professionals, pharmacists can offer advice on minor illnesses such as:

• coughs
• colds
• sore throats
• tummy trouble
• aches and pains

They can also advise on medicines that you can buy without a prescription.

Many pharmacies are open until late and at weekends. You do not need an appointment.

Most pharmacies have a private consultation room where you can discuss issues with pharmacy staff without being overheard.

Urgent Treatment Centre:

Urgent Treatment Centres (UTCs) offer high-quality urgent medical help for patients when it’s not a life or limb-threatening emergency.

They can see and treat adults and children who have minor injuries or illness. 

There is a wide range of expert clinicians working in the service, from nurses to paramedics to doctors, among many others, who can diagnose and deal with many of the most common problems people go to A&E for. 

They can help with:

• broken bones and sprains
• injuries, cuts and bruises
• minor burns and scalds
• coughs, colds and breathing problems
• sore throats and earache
• vomiting and diarrhoea
• skin infections and rashes
• high temperature (fever) in children and adults
• minor eye complaints
• insect/animal bites and stings
• minor bumps on the head (if the person hasn’t lost consciousness)

They have access to x-ray to assess for fractures (broken bones) in areas of the body such as shoulder, elbow, arm, hand and fingers, knee, lower leg, ankle, and foot. 

You don’t need an appointment, just walk in. 

If you contact NHS 111 before your visit though, you may be given a specific appointment time.

Our closest Urgent Treatment Centre is in Goole.

They are open 7 days a week, 7:00 – 20:00

X-Ray opening times are Monday to Friday 8:30 – 17:00, Saturday and Sunday 10:00 – 12:00 (by appointment only).