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Contacting us online:

If you have a NON-URGENT query, you can contact the practice online between 08:00 and 18:30 on our working days. Your request will usually be reviewed within 24 working hours. You will then either receive a response or if an appointment is needed, this will then be arranged within the following two weeks. 

If you would prefer a specific clinician, please state who when completing the online consultation.

You may have to wait longer if you require a specific clinician.

If you require a member of our staff to be present as a chaperone for any arranged consultation, please indicate this when completing the online consultation so we can arrange it in advance. 

Pharmacies:

For common conditions, you could consult a community pharmacy.

As qualified healthcare professionals, pharmacists can offer advice on minor illnesses such as:

• coughs
• colds
• sore throats
• tummy trouble
• aches and pains

They can also advise on medicines that you can buy without a prescription.

Many pharmacies are open until late and at weekends. You do not need an appointment.

Most pharmacies have a private consultation room where you can discuss issues with pharmacy staff without being overheard.