Howden Medical Centre
Pinfold Street
Howden 
DN14 7DD
Tel: 01430 430318  
Fax: 01430 432050
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Syndication partners with NHS Choices  
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NHS 111 makes it easier for you to access local NHS HEALTHCARE SERVICES. You can call 111 when you need medical help fast but itís not a 999 emergency. NHS 111 is a fast and easy way to get the right help, whatever the time. You can also dial 111 when the surgery is closed
Contacting the Practice

BY PHONE ON 01430 430 318
First thing in a morning our lines are very busy.  We would ask patients who are    ringing regarding test results or to order prescriptions, to please phone after 10:00am.  Keeping the phone lines free for patients needing to make  appointments.

Our telephones work on a  call queueing system, this tells you your queue position and allows you to hold on or choose to have a call back when your number reaches the front of the queue. 

Please be aware if you choose a call back you must be ringing from the number you can receive the call on.  Our phone system will only try to call you back once, if you do not answer, have no signal or are engaged when it rings you it will not ring you again
.
The options available on the telephone system are as follows, please listen carefully to the options.

On calling 01430 430318 you will hear the following options:-

If your call is:

A medical emergency press 1
This will direct your call to our emergency telephone that is always answered as a matter of priority. You should only use this option if you need to speak to a doctor urgently.

To order a repeat prescription press 2
This will direct your call to an automated message system.  The message will give you instructions on how you can request a repeat prescription or the option to leave a message on our automated prescription service.

If you use the automated service you will need to give your full name, date of birth, and a contact telephone number and state clearly the items you require.

We ask that you speak slowly and clearly to enable the reception team to detail your requirements accurately.

For test results or to speak to a receptionist about your prescription phone after 10am and press 3
This will direct your call to the reception team.  We ask that you do not ring for test results until after 10am when the telephone lines are not so busy.

For appointments press 4
This will direct your call to the reception team for any questions and queries or to book consultations/appointments with a GP or Nurse

For all other enquiries please hold to be connected to Reception
You call will be connected to the next available receptionist

To hear these options again press 5
This will direct your call to the beginning of the greeting.

                     OTHER USEFUL NUMBERS

East Riding of Yorkshire Primary Care Trust       01482 650700
                                    
Beverley Westwood Hospital                              01482 886600

Castle Hill Hospital                                              01482 875875

Cruse Bereavement Care                                   01405 767676

Hull Royal Infirmary  
                                         01482 328541

Central Referral and Appointment Centre, Hull 
01482 604444
(for enquiries regarding outpatient appointments.)

Dentist - Emergency Service                               0845 1200086

EITI (Language interpretation)                            0870 701 2020
EITI on-line www.eiti.com

Goole & District Hospital                                     01405 720 720
Woodland Avenue  DN14 6RX
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Howden Medical Centre
Pinfold Street
Howden 
DN14 7DD
Tel: 01430 430318  
Fax: 01430 432050
ONLINE CONSULTATIONS, QUERIES & SELF HELP INFORMATION


No need to telephone us or book an appointment, consult with us online instead via the home page of our website 24 hours a day 7 days a week.

You donít need an account or login and it can be used for children and adults.  You can send us administrative queries or questions as well as consulting with us regarding a medical problem and access self-help information relating to your medical problem . 

We aim to deal with your online consultation the next working day.
In case of medical emergency - dial 999
In case of medical emergency - dial 999
"We are here to help."
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