Howden Medical Centre
Pinfold Street
Howden 
DN14 7DD
Tel: 01430 430318  
Fax: 01430 432050
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NHS 111 makes it easier for you to access local NHS HEALTHCARE SERVICES. You can call 111 when you need medical help fast but itís not a 999 emergency. NHS 111 is a fast and easy way to get the right help, whatever the time. You can also dial 111 when the surgery is closed
                  To Request a Home Visit
                Call if possible before 11am


Visiting patients at home is very time consuming - we can see three or four patients in the surgery in the time it takes to see one person at home.  It is often difficult to examine patients at home, difficult to carry out tests and our surgery equipment is obviously not available.

We can give you a much better service if you come to the surgery. 

The decision on whether a home visit is appropriate is made by the doctor.

Patients should only request a home visit if they are house-bound, have serious illness and are too poorly or infirm to attend the surgery.


Our Practice Nurse is also available for home visits to the house-bound, for certain procedures.  Patients with certain severe conditions that can be easily transmitted from person to person may receive special advice on how they may be assessed and treated


If you lack transport, please ask friends or family to help.  By making every effort to come to the surgery you help us greatly to provide a better service for all our patients.  Visits to patientsí homes will be made at the doctorsí discretion.  Requests should be made before 11am.

We understand that it can often be difficult to attend at  the surgery, but we cannot take this into account alone in most  cases. The needs of ALL patients needs to be taken into consideration and we have to use our judgement on priorities.

So that we can more easily identify urgent cases that may need emergency care at the hospital or are in need of an urgent GP assessment, when you ring for a visit please give as much information as possible. Callers may find the  following checklist helpful:

PleaseTell Us
The caller's name and contact information
Patient's name, address, location and contact details

To help prioritise your call please give:

When symptoms started
List of symptoms
How often symptoms being experienced
Names and dosages of medication and when taken

Our Response
The call taker will pass all information to the doctor. We may contact you for more information. 

One of the following may happen:

Ambulance
Doctor call-back
Visit to assess the patient
Self treatment advice
Hospital referral
A prescription
Other advice or action, as appropriate

IF THE PATIENT'S CONDITION WORSENS AFTER YOU HAVE SPOKEN TO US, PLEASE CALL US BACK FOR A REASSESSMENT, CONTACT NHS 111 - IF THE SURGERY IS CLOSED. IN AN EMERGENCY AT ANY TIME- DIAL 999
Ring NHS 111
(see this page for full details).

Consult a local pharmacist
Your local pharmacist is qualified to advise you on how to treat minor illnesses. They can suggest over the counter medication or refer you to a doctor, if necessary.

Online consultation
If your condition is not urgent or serious, consider an online consultation. See below for details and link to start cinsutation

Surgery Appointment
If possible, please try to come into the surgery. Appointments are available during evenings and weekends.

Emergency - Ambulance

If you believe that your condition [or a patients condition] IS serious and an emergency, you should consider calling 999 and requesting an ambulance response. 
You could also attend the hospital Accident & Emergency Department. Information about emergency conditions can be read by clicking HERE.  Call 111 if unsure.

Emergency ambulance responses or attendance at the accident and emergency departments should be reserved for genuine emergencies and not be used simply because you can not get an appointment or visit from your GP
Local Services - self care, pharmacy, Your GP, Out of Hours GP, Urgentg Care Centres
ALTERNATIVES TO A
GP VISIT
There are times when recognising  the symptoms of a serious emergency can save a life.

Your prompt action could make all the difference - not just in terms of alerting the emergency services but in taking appropriate  action until a health professional arrives.

                   DIAL 999
STROKE 
ACT  FAST
FACE-ARMS-SPEECH-TIME
Has their face fallen on one side? Can they smile?
Can they raise both arms & keep them there?
Is their speech slurred?
Time to call 999 if you see any single one of the above signs
 
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Howden Medical Centre
Pinfold Street
Howden 
DN14 7DD
Tel: 01430 430318  
Fax: 01430 432050
In case of medical emergency - dial 999
In case of medical emergency - dial 999
In case of medical emergency - dial 999
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